It’s my job to find the best balance of spend and safety. We want building owners and managers to spend the right amount of money on fire protection and life safety because if things go wrong, it could be cata­strophic. Sometimes, what we’re proposing may not be required, but in that situation, it could be highly valuable for the safety of the structure and the people in it. We want to implement the safety measures that are most appropriate for each unique structure.

I have a biased opinion on this because I advocate an appropriate level of safety to customers. I could advocate to a client everything they should do from a fire safety standpoint, going above and beyond the minimum amount of required protection, but that isn’t always the appropriate solution. However, the established codes are telling us the minimum level of acceptable safety: you must do at least this much. But nothing is stopping you from doing more! We’re advocating for our customers to maintain their unique level of protection somewhere in the middle.

There’s a baseline you can work from, but then you have to start addressing site-specific issues along the way. For example, you know you need a restroom in a building, but it might be smarter to have two. In my field, it’s a similar situation. We know fire protection is necessary, and we customize that to the client’s needs.

At the beginning of the quarantine order, we were seeing many fire protection officials stressing the importance of protocol upkeep, regardless of the pandemic. With the workforce shifting to remote work, priorities have also shifted. With many people working from home now, apartments might be prioritized above an empty office building and as things have re-opened that priority will likely change again. Fire protection and life safety is a combined topic—you can defer maintenance if you have a lightbulb out, and you can’t do that regarding fire safety.

Fire safety is not the area to cut corners, which can be a challenge. Building owners know they need lights and toilets, but a fire system isn’t providing anything tangible…until they need it. Similar to insurance, you don’t like paying for it, but you’re thankful to have it when you need it.