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CDM Smith Wins 2026 Excellence in Client Experience Award

Mar 19, 2026
BOSTON -

CDM Smith has been recognized with the highest-level Platinum Award for delivering a legendary client experience in 2026, marking its second year as a recipient and honoring the firm's ongoing commitment to exceptional client service.

The award recognizes the dedication of project teams across the organization who consistently deliver high-quality work and outstanding client service. It is proof of the unwavering dedication our teams carry, whose commitment to exceeding expectations continues to set us apart in the industry.

CDM Smith's client experience approach emphasizes listening to client feedback and translating those insights into meaningful action. By prioritizing responsiveness and collaboration, teams across the firm help ensure that every interaction cultivates trust and reinforces long-term partnerships.

Receiving the Platinum Award highlights our robust client relationships, the consistency of our service and the care our teams bring to each interaction, which comprise the core strengths of the firm's culture.

Man in a suit with red striped tie in an office with glass walls and floral decor.

This honor reflects the passion our teams bring to serving our clients every day. By listening closely to our clients and turning feedback into action, we continue to maintain the highest standards of service and deliver passion, presenting as a true testament to CDM Smith's nonstop strive for excellence that allows communities to thrive.

Graham Campbell

Chief Project Delivery Officer

Based on feedback from professional service buyers since 2004, this award distinguishes the top firms clients know they can rely on, and to be recognized is an incredible honor.

CDM Smith is a privately owned engineering and construction firm providing legendary client service and smart solutions in water, environment, transportation, energy, and facilities. Passionate about our work and invested in each other, we are inspired to think and driven to solve the world’s environmental and infrastructure challenges.

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