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Construction workers in safety vests and helmets review blueprints at a job site.Construction workers in safety vests and helmets review blueprints at a job site.

Our commitment to quality

Our commitment to quality has paved the way for us to work together to solve the most complex environmental and infrastructure challenges. Through our dedicated teams, we are able to serve our clients with unmatched passion. We are always raising the bar, working hard to deliver exceptional results for our clients and teams.

Excellence in action

We are all in this together with the common goal to delight our clients and empower staff. Take a look and see the incredible projects we’ve been a part of and the passionate people who make up our incredible firm.

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Our quality mission

We passionately pursue excellence in everything we do and proudly stand behind our work. At CDM Smith, we believe in doing great work together. This means delivering quality our clients can count on, creating opportunities for our team to thrive and staying true to the values that built our foundation. We know how important it is to match the right people with the right knowledge and expertise, onto the right assignment, at the right time. By investing in advanced certifications, training programs and innovative tools, we’re equipping our team to lead with expertise and drive meaningful results for our clients, building a foundation for future success. 

 

Learning that drives client success

Through CDM Smith University (accredited by the International Association for Continuing Education and Training), we provide extensive training for our client sales leaders, project managers, technical professionals and administrative staff. Our culture of learning empowers staff to stay at the forefront of the latest industry trends so that they have the confidence and ability to deliver high-quality results. As lifelong learners, we stand ready to solve complex problems for our clients.

"Award 2025: Excellence in Client Experience, Platinum, CDM Smith logo on blue geometric background."

Delivering a legendary client experience

What our clients are saying:

We’re proud to be recognized with a Customer Experience Award based on our Net Promoter Score (NPS), a reflection of the trust and satisfaction our clients place in us. This honor highlights the strength of our relationships, the consistency of our service and the care our teams bring to every interaction. Earning high marks from those who know us best affirms our commitment to listening, improving and delivering experiences that truly stand out. We are honored to be in the top quartile among out peer firms, a position we’ve earned by listening closely, responding promptly and turning client feedback insights into action.

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Join Us!

Our culture is built by the people who live it. We'd love to connect with you!