Welcome to CDM Smith.

Quality at CDM Smith

Quality is meeting require­ments. This is achieved through CDM Smith's culture of high expec­ta­tions, entrenched quality management in our project delivery system, leadership commitment, rigorous processes and training. 

Leadership

Responsible for leading quality management at CDM Smith, Chief Quality Officer Douglas Updike reports directly to the President. He leads a network of quality managers in all business units who inspire, manage, oversee, and audit quality and client satisfaction in all our work.
quality-certified employees
of clients tell us we’ve met or exceeded expec­ta­tions
Doug Updike 3 Doug Updike 3
Achieving consistent superior quality requires that we pay close attention to every decision, every calculation and every action.
Douglas Updike Chief Quality Officer

Processes

CDM Smith adheres to a rigorous and comprehensive quality management system, with detailed quality manuals, quality monitoring and integrated quality processes over the life of the project. We gather feedback through client audits and feedback requests, and share lessons learned as a process for continuous improvement. 
The high quality design coupled with the teamwork and leadership with everyone involved has allowed [our] project to be executed with only minimal/minor changes.
U.S. Army Corps of Engineers Project Engineer, Couer d’Alene Trust

Training and Certification

Through CDM Smith University (accredited by the International Association for Continuing Education and Training), we provide rigorous training and certification for our client sales leaders, project managers, technical professionals, and administrative staff. Our technical professionals also collaborate through a discipline-based network, conducting research and development and sharing knowledge and best practices across the firm.
Health and Safety Health and Safety
Health & Safety
Safety first. Our clients expect it, we demand it and our employees live it.
Client Solutions
Discover the integrated solutions we deliver in water, environment, trans­porta­tion, energy and facilities.
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Compliance & Ethics
CDM Smith is founded on an unwavering commitment to integrity and excellence. 
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